Welcome to Ginax Logistics, where we offer fast, reliable, efficient, and affordable pick up and home delivery services for clients in Lagos and Ogun State. Whether you need groceries, household items, or other essentials delivered to your doorstep, we've got you covered. Our team of experienced riders will ensure that your items arrive on time and in good condition.
At Ginax Logistics, we understand the importance of convenience and reliability in today's fast-paced ecommerce world. That's why we strive to provide the best possible customer experience, from the moment you place your logistics demand to the moment it arrives at your doorstep.
So if you're looking for a convenient, reliable and trustworthy delivery service in Lagos State, look no further than Ginax Logistics. Contact us today to learn more about our services and how we can help you get the most out of your shopping experience.
WHY DO YOU NEED OUR SERVICES?
Our logistics services will be available online and offline in Lagos and will feature:
- Enjoy FREE deliveries within Lagos State for orders above ₦49,999
- Fast and efficient pick up and delivery services in Lagos and part of Ogun State
- Same day delivery service within Lagos for parcels picked up before 11:00AM
- Payment on delivery (POD) support services for direct customers of Ginax Store
- Safety and security of items, including paying for damaged items
- We charge ₦1000-3000 for deliveries within Lagos and in Ogun State
- Our bike riders and logistics partners are professionals and customer friendly
- You can drop off your parcels at our retail store in Surulere, Lagos, and we will process the delivery for you (click here to see our store location)
GINAX STORE + GINAX LOGISTICS
Ginax Logistics offers ecommerce logistics services to customers of Ginax Store. Once your online order is confirmed in Ginax Store, Ginax Logistics will pick, pack, and ship the parcel to you. If you are in Lagos or Ogun State, it will be delivered at your doorstep and you can make payment on delivery. If you're in other states or locations across the country, it will be taken to the respective motor park and once the shipping is processed, you will receive the waybill or driver's number on WhatsApp.
In addition to the ecommerce logistics services, Ginax Logistics also run other business errands for Ginax Store. We believe that the partnership between Ginax Store and Ginax Logistics will offer you a truly unparalleled shopping experience. With Ginax Logistics, you can trust that your orders will be delivered quickly, securely, and with the highest level of customer service.
FREQUENTLY ASKED QUESTIONS (FOR CLIENTS)
1. Do you offer same day delivery services within Lagos? Yes, for parcels picked up before 11:00AM, we can deliver them same day within Lagos.
2. Do you offer warehousing service? No, we do not offer warehousing services.
3. What are your damaged/return/insurance policies for orders? We do NOT accept delivery requests for consumables, liquids, fragile or sensitive items that can easily get damaged. If however, any item gets damaged due to our own fault and not via natural disasters, we will pay for it or replace it. For failed deliveries, we will try to process them for a second time and if the receiver is not ready to pick up, we will return the item back to you at no extra cost.
4. Where are your coverage areas for home delivery services? Our home delivery services are for customers or clients in Lagos and in some parts of Ogun State. For customers of Ginax Store that are in other states, we have delivery partners that can process home deliveries in those states.
5. What is your service charge per delivery? We charge ₦1000-3000 for deliveries in Lagos and Ogun State, depending on the pick up to drop off location.
6. How long does it take to process home delivery orders in Lagos and Ogun State? Parcels will be delivered the same or next day. For parcels that were not delivered, they will be given top priority the next day.
7. What shipping (delivery) methods do you offer and do you provide tracking numbers? We use our bikes to do pick ups and home deliveries within Lagos in some parts of Ogun Sate, and we do not offer tracking numbers. If you want to know the status of your delivery, message us on WhatsApp at 0905 698 5101.
8. How do I place a request for your home delivery services? Send the pick up and drop off locations to us on WhatsApp (0905 698 5101) and we will update you on the possibility of your delivery and the delivery fee. Please make sure your information contains the name, number, and complete address of both the sender and receiver.